Welcome to 4J Freshservice!

We are very excited to begin using Freshservice for technology help requests!

You will still be able to email 4jdesktop@4j.lane.edu as you always have, but you now have the option to use a self-service portal to help find a solution.

You can search outright in the Solutions area of the customer portal, or the system will auto-suggest knowledge articles based on what you have typed in the Subject of the new ticket.

Be sure to contact us if you have any questions!

4J Technology Staff